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Frequently Asked Questions
Are you open 24/7?
Yes, we're open 24 hours a day, 365 days a year with trained staff always available. Our headquarters are accessible anytime for lost property or deposits.
How far in advance should I book?
While immediate bookings are usually available, we recommend pre-booking for events, or when requiring larger vehicles (5-16 seaters) or wheelchair-accessible taxis.
*Please note we recommend you book 40 minutes plus the travelling time for your pick up, for important follow on appointments or onward travel as we cannot be responsible for any delays causing a missed train, restaurant booking or any appointment*
What payment methods do you accept?
We accept card payments in-car (chip, PIN, and contactless), online pre-payments, and secure payment links over the phone.
What areas do you cover?
We service Stockport, East Cheshire, Manchester, Tameside, and surrounding areas. Return journeys are available with pre-payment.
Do you provide airport transfers?
Yes, we offer reliable airport transfer services to and from Manchester Airport, Liverpool John Lennon Airport, Birmingham Airport, and other nearby airports. We recommend pre-booking for all airport journeys.
What should I do once I arrive at the airport and collect my luggage?
Please ring our HQ on 0161 480 0000 once you have collected your luggage. This helps us ensure your driver is ready and waiting at the correct terminal for pickup.
Useful Links
For more information about our services, policies, and terms of use, please review the following documents. These outline our commitment to transparency and customer service.
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